DebonoGroup

The Handover Specialist is responsible for delivering an exceptional vehicle handover experience by ensuring that every vehicle is prepared, documented, and presented to the highest standard prior to delivery. The role serves as the final touchpoint in the customer journey, ensuring customers leave fully informed, confident, and satisfied with their new vehicle.
Key Result Areas &amp; Accountabilities
Vehicle Delivery Coordination
•	Coordinate vehicle handovers with customers.
•	Schedule delivery appointments and confirm customer readiness prior to collection.
•	Ensure all vehicle documentation is complete before handover.
•	Verify that vehicle registrations, insurance documentation, warranties, service plans, and accessories are in place.
Vehicle Quality &amp; Presentation
•	Inspect vehicles prior to delivery to ensure cleanliness and presentation standards are met.
•	Verify that all accessories and customer-selected options have been installed.
•	Confirm that the vehicle is fuelled/charged and ready for immediate use.
•	Report and coordinate resolution of any outstanding issues before delivery.
Customer Handover Experience
•	Welcome customers and create a memorable delivery experience.
•	Explain vehicle features, controls, infotainment systems, connectivity functions, and safety technologies.
•	Demonstrate key functionality and answer customer queries.
•	Guide customers through delivery documentation and obtain all required signatures.
•	Ensure customers understand aftersales support, servicing requirements, warranty coverage, and roadside assistance programmes.
Customer Relationship Management
•	Follow up with customers after delivery to ensure satisfaction.
•	Escalate concerns or issues to the relevant department for immediate resolution.
•	Contribute to customer satisfaction and retention initiatives.
•	Support customer experience improvement projects and recommendations.
Knowledge &amp; Experience
Essential Requirements
•	Minimum 2 years' experience in a customer-facing environment.
•	Strong customer service orientation.
•	Good understanding of automotive products and technologies.
•	Proficient in Microsoft Office applications and dealership systems.
•	Excellent command of English and Maltese.
•	Valid Category B driving licence.
•	Clean police conduct.
Desirable Requirements
•	Experience within automotive retail or dealership operations.
•	Knowledge of vehicle registration and delivery processes.
•	Experience using CRM systems.

The Handover Specialist is responsible for delivering an exceptional vehicle handover experience by ensuring that every vehicle is prepared, documented, and presented to the highest standard prior to...

Handover Specialist

The Project Manager – Operations is responsible for leading and coordinating projects that improve sales effectiveness, operational efficiency, customer experience, reporting accuracy, and process standardisation across the sales function.&nbsp;
Key Responsibilities
Project Management
•	Lead sales-related projects from initiation through implementation.
•	Develop project plans, milestones, timelines, budgets, and resource requirements.
•	Monitor project progress and risks, ensuring delivery within agreed deadlines.
•	Coordinate internal stakeholders and external suppliers where required.
•	Provide regular project status reports to management.&nbsp;
Sales Process &amp; Operational Excellence
•	Review and optimise sales processes to improve efficiency and customer experience.
•	Ensure standardised operating procedures are implemented across all sales channels.
•	Drive continuous improvement initiatives within the sales function.
•	Support the rollout of new sales programmes, products, and business initiatives.&nbsp;
CRM &amp; Data Management
•	Ensure effective utilisation of CRM systems and sales tools.
•	Maintain data quality, reporting integrity, and sales pipeline visibility.
•	Develop and monitor sales dashboards and KPIs.
•	Provide insights and recommendations based on performance trends.
Performance Reporting &amp; Analytics
•	Analyse sales performance, conversion rates, customer trends, and operational metrics.
•	Prepare weekly and monthly performance reports for management.
•	Identify opportunities to improve forecasting and reporting accuracy.&nbsp;
Knowledge &amp; Experience
•	Bachelor's degree in Business, Project Management, Operations, or related field.
•	Minimum 3 years' experience in project management, sales operations, business analysis, or commercial operations.
•	Strong knowledge of CRM systems (Salesforce, Zoho, Dynamics, or similar).
•	Experience managing cross-functional projects and change initiatives.
•	Strong analytical and reporting capabilities.&nbsp;

The Project Manager – Operations is responsible for leading and coordinating projects that improve sales effectiveness, operational efficiency, customer experience, reporting accuracy, and process...

Project Manager - Operations

We are expanding our internal installation team and are looking for Racking Installers to join our growing operations. This is a hands-on role suited to individuals who take pride in their work, value safety, and want stable employment with opportunities to grow.&nbsp;

The Role&nbsp;

As a Racking Installer, you will be responsible for:&nbsp;

<ul>
<li>Installation, modification, and dismantling of pallet racking systems</li>
<li>Working on industrial and warehouse projects across Malta</li>
<li>Reading basic layout drawings and following installation plans</li>
<li>Using power tools and installation equipment safely and correctly&nbsp;</li>
<li>Working at heights (mobile platforms / scissor lifts where required)&nbsp;</li>
<li>Ensuring all works are completed to required safety and quality standards&nbsp;</li>
<li>Maintaining a clean, safe, and professional worksite&nbsp;</li>
<li>Collaborating closely with the Project Coordinator and Operations team&nbsp;</li>
</ul>

 What We’re Looking For 

<ul>
<li>Experience in racking installation, steel structures, construction, or similar hands-on work</li>
<li>Strong work ethic and reliability</li>
<li>Safety-focused mindset (PPE, procedures, correct methods)&nbsp;</li>
<li>Ability to work as part of a team&nbsp;</li>
<li>Willingness to learn and follow company standards&nbsp;</li>
<li>Basic English communication skills&nbsp;</li>
<li>Driving licence is an asset&nbsp;</li>
</ul>

 What We Offer 

<ul>
<li>Stable, full-time employment&nbsp;&nbsp;</li>
<li>Competitive pay based on experience&nbsp;</li>
<li>Overtime opportunities when projects require&nbsp;</li>
<li>Training and development in racking systems, safety, and equipment use&nbsp;</li>
<li>Clear structure, supervision, and proper planning&nbsp;&nbsp;</li>
<li>Opportunity to grow into senior installer or team lead roles as the team expands&nbsp;</li>
</ul>

&nbsp;

We are expanding our internal installation team and are looking for Racking Installers to join our growing operations. This is a hands-on role suited to individuals who take pride in their work,...

Racking Installer

We are looking for a reliable and hands-on Maintenance Technician to support our operations across multiple office locations within the Group.
This role is ideal for someone who enjoys practical work, problem-solving, and ensuring that sites are safe, functional, and well maintained.

What you’ll be doing
•	Carrying out general maintenance and repairs across different company sites
•	Responding to urgent issues to minimise disruption to daily operations
•	Performing routine inspections and preventive maintenance
•	Handling basic plumbing, electrical, and maintenance tasks
•	Identifying faults and carrying out repairs or arranging specialist support
•	Ensuring all work is done safely and in line with company standards
•	Coordinating with external contractors where required

What we’re looking for
•	Previous experience in maintenance or a technical role
•	Good all-round practical skills (electrical, plumbing, general repairs)
•	A proactive, problem-solving attitude
•	Ability to work independently and manage multiple sites
•	Good attention to detail and reliability
•	A valid driving licence is essential

What we Offer 
•	Competitive remuneration package&nbsp;
•	Continuous development and mentoring&nbsp;
•	Health insurance&nbsp;
•	Employee referral scheme&nbsp;
•	Monthly treats&nbsp;
•	Employee discounts

<h4 style="margin-top: 24px;" class="heading benefits">Benefits</h4><ul class="jobDescList benefits"><li>Health Insurance</li></ul>

We are looking for a reliable and hands-on Maintenance Technician to support our operations across multiple office locations within the Group.
This role is ideal for someone who enjoys practical...

Maintenance Person

The Accounts Payable Executive will be responsible for managing the full AP cycle for the Maltese entity, ensuring accuracy, timeliness, and compliance with internal controls and local regulations. This role requires a detail oriented professional with a flair for numbers, excellent reconciliation skills, and the ability to build strong working relationships across the business and with external partners.
Key Responsibilities
•	Manage the end to end Accounts Payable process, including invoice processing, coding, approvals, and payment runs.
•	Ensure all supplier invoices are accurately recorded and processed in line with company policies and Maltese regulatory requirements.
•	Perform supplier statement reconciliations, resolving discrepancies promptly and maintaining clean, up to date ledgers.
•	Prepare and execute weekly and monthly payment cycles, ensuring accuracy and timely settlement.
•	Maintain strong relationships with suppliers, addressing queries professionally and efficiently.
•	Collaborate with internal teams (procurement, finance, operations) to resolve issues and improve process flow.
•	Assist with month end closing, including AP accruals, reporting, and analysis.
•	Support audits by providing documentation, explanations, and reconciliations as required.
•	Identify opportunities for process improvements, automation, and enhanced controls.
Required Skills &amp; Experience
•	Experience in an Accounts Payable or similar accounting role, ideally within the Maltese market.
•	Strong understanding of AP processes, VAT considerations, and local compliance requirements.
•	Excellent reconciliation skills with a strong numerical aptitude and attention to detail.
•	Proficiency with ERP systems and solid Excel skills.
•	Strong communication and interpersonal abilities, with the confidence to build and maintain effective relationships and networks.
•	Proven ability to work independently, manage deadlines, and remain resilient in a fast paced environment.
•	A self starter with a proactive, solution oriented mindset.
Personal Attributes
•	High level of accuracy and ownership.
•	Strong organisational skills and the ability to prioritise effectively.
•	Calm, composed, and adaptable when handling challenges.
•	Collaborative, approachable, and committed to delivering high quality work.
What we Offer 
<ul>
<li>Competitive remuneration package&nbsp;</li>
<li>Continuous development and mentoring&nbsp;</li>
<li>Flexible working arrangement&nbsp;</li>
<li>Health insurance&nbsp;</li>
<li>Employee referral scheme&nbsp;</li>
<li>Monthly treats&nbsp;</li>
<li>Employee discounts</li>
</ul>

The Accounts Payable Executive will be responsible for managing the full AP cycle for the Maltese entity, ensuring accuracy, timeliness, and compliance with internal controls and local regulations....

Job Opportunities

Handover Specialist

Project Manager - Operations

Racking Installer

Maintenance Person

Accounts Payable Executive