DebonoGroup

Responsible for assisting clients throughout their customer journey.&nbsp;&nbsp;


Key Result Areas &amp; Accountabilities 


▪ Inbound client calls related to servicing, technical enquiries, ordering of parts, sales enquiries, finance and insurance related queries&nbsp;
▪ Responsible for digital media such as facebook pages, messenger
▪ Responsible for replying to customers on info and service mailboxes&nbsp;
▪ Processing of parts arrival document&nbsp;
▪ Outbound calls to upsell service plans and servicing&nbsp;
▪ Book services for clients including transport&nbsp;
▪ Carry out service pre-calls&nbsp;
▪ Carry out any other task as directed by one’s superior&nbsp;&nbsp;

&nbsp;
Essential requirements 

▪ Experience in a customer facing position&nbsp;
▪ Familiar with Microsoft Office applications as well as IT proficient&nbsp;&nbsp;
▪ A clean police conduct&nbsp;
▪ Fluent in both Maltese and English
▪ Preferably an Automotive and/or technical background&nbsp;&nbsp;
&nbsp;

What we offer 
Competitive remuneration package&nbsp;
Health insurance&nbsp;
Employee referral scheme&nbsp;
Monthly treats&nbsp;
Employee discounts

Responsible for assisting clients throughout their customer journey.&nbsp;&nbsp;


Key Result Areas &amp; Accountabilities 


▪ Inbound client calls related to servicing, technical enquiries,...

Call Centre Agents

Purpose of Role: The selected person will be coordinating B2B workshop, assisting with warranty claims, recalls and other tasks

The Position
	Working with colleagues and other departments to ensure a seamless service for customers
	Scheduling work to meet customer needs, considering workshop targets, the complexity of each job and the availability of parts
	Providing estimates for servicing and repairs and setting timescales
	Preparing and Vetting Job Cards related to B2C and B2B workshops
	Accurately recording technician time and writing technical reports and recommendations.
	Assisting technicians with technical challenges to identify solutions
	Ordering correct parts for vehicles
	Ensuring warranty standards are adhered to
	Compass Cases
	Recalls Technical Information and Updates
	Warranty structure
	Manage VHC‘s
	Billing of B2B/B2C work
	Update clients on daily basis
	Following / updating cars in garage
	Replacement of the B2C Productive Lead when necessary
	Performs other duties as assigned

The Requirements

	MCAST Diploma in Mechnical Engineering (MQF Level 4) or equivalent&nbsp;
	At least 2 years’ experience in automotive repair and maintenance&nbsp;
	Experience in a similar logistical role
	Familiar/passionate about cars
	A clean police conduct and driving license
	Knowledge of Maltese traffic legislations
	Excellent leadership, communication and time management skills

What We Offer 
<ul>
<li>Competitive remuneration package&nbsp;</li>
<li>Health Insurance&nbsp;</li>
<li>Employee referral scheme&nbsp;</li>
<li>Monthly treats&nbsp;</li>
<li>Employee discounts</li>
</ul>

Purpose of Role: The selected person will be coordinating B2B workshop, assisting with warranty claims, recalls and other tasks

The Position
	Working with colleagues and other departments to ensure...

Workshop Coordinator

The Finance Manager is responsible for the appropriate handling of financial transactions (accounts receivables and accounts payables), their recording, as well as the generation of reporting of financial information, typically through the presentation of management accounts (monthly or quarterly).&nbsp;

Job Responsibilities
<ul>
<li>Monitor the day-to-day financial operations within the company, such as accounts payables and accounts receivables.</li>
<li>Generate monthly or quarterly management accounts in line with accounting standards.</li>
<li>Review the company’s financial status and performance to identify areas for potential improvement.</li>
<li>Seek out methods for minimising financial risk for the company.</li>
<li>Research and analyse financial reports and market trends.</li>
<li>Provide insightful information and expectations to management to aid in strategic decision making.</li>
<li>Review financial data and prepare monthly and annual reports.</li>
<li>Present financial reports to board members, stakeholders, executives, and clients in formal meetings.</li>
<li>Stay up to date with technological advances and accounting software to be used for financial purposes.</li>
<li>Establish and maintain financial policies and procedures for the company.</li>
<li>Understand and adhere to financial regulations and legislation.</li>
<li>Liaise with the auditors for the preparation of the audited reports.</li>
<li>Assist Group officials in the generation of consolidated accounting reports when required.</li>
<li>Authorise payments against a set credit limit.</li>
<li>Oversee and participate in general management functions, including management meetings, the recruitment of team members, and the handling of the company’s performance management process for the finance team.</li>
</ul>

Skills, Qualifications &amp; Attributes
<ul>
<li>A tertiary level of education with a degree in Accounting or equivalent, such as ACCA.</li>
<li>Three years post qualification experience working in a finance role.</li>
<li>A warrant to act as an Accountant as issued by the Malta Institute of Accountants.</li>
<li>A conscientious approach to work and a high degree of integrity.</li>
<li>An organised and methodical approach.</li>
</ul>

What we offer 
<ul>
<li>Competitive remuneration package&nbsp;</li>
<li>Continuous development and mentoring&nbsp;</li>
<li>Flexible working arrangement&nbsp;</li>
<li>Health insurance&nbsp;</li>
<li>Employee referral scheme&nbsp;</li>
<li>Monthly treats&nbsp;</li>
<li>Employee discounts</li>
</ul>

The Finance Manager is responsible for the appropriate handling of financial transactions (accounts receivables and accounts payables), their recording, as well as the generation of reporting of...

Finance Manager

The Finance Officer will be working with a team of employees at Debono Group.&nbsp;&nbsp;
&nbsp;
Vendors 
Processing vendors payments via internet banking.&nbsp;&nbsp;
Vendor ledger maintenance.&nbsp;&nbsp;
Posting overheads invoices.&nbsp;&nbsp;
Raising purchase orders.&nbsp;&nbsp;
Posting vendor payments once these are approved.&nbsp;&nbsp;
Vendor a/c’s reconciliations.&nbsp;&nbsp;
Maintenance of the payables folder à scanning, filing and sorting of invoices in the public folder.&nbsp;&nbsp;
&nbsp;
Receivables 
Chasing of overdue customer balances.&nbsp;&nbsp;
Posting of customer receipts in the receivable’s ledger à EPOS, cash, cheques and bank transfers.&nbsp;&nbsp;
Attending customer queries.&nbsp;&nbsp;
Cashiering à deposits of cheques payments and cash.&nbsp;&nbsp;
Bank reconciliations.&nbsp;&nbsp;
Bank controls a/c’s reconciliations.&nbsp;&nbsp;
Taking care of petty cash tills.&nbsp;&nbsp;
Maintenance of various nominal a/c’s.&nbsp;&nbsp;
Accruals and prepayments.&nbsp;&nbsp;
Assisting the Financial Controller in AD HOC tasks.&nbsp;&nbsp;

Requirements 
A Level standard or initial stages of ACCA.&nbsp;
Minimum 1 year experience in similar position.&nbsp;
IT affinity and good knowledge of Excel.&nbsp;
Detail oriented, meticulous and able to work on own initiative.&nbsp;
Fluent in English.&nbsp;

What we offer 
Competitive remuneration package&nbsp;
Continuous development and mentoring&nbsp;
Flexible working arrangement&nbsp;
Health insurance&nbsp;
Employee referral scheme&nbsp;
Monthly treats&nbsp;
Employee discounts

<h4 style="margin-top: 24px;">Education and Experience</h4><ul><li>ACCA</li></ul>

The Finance Officer will be working with a team of employees at Debono Group.&nbsp;&nbsp;
&nbsp;
Vendors   
Processing vendors payments via internet banking.&nbsp;&nbsp;
Vendor ledger...

Finance Clerk

The role of the Racking Inspector is with Storage Systems Limited. The role is being offered both on a full-time or on a part-time basis.&nbsp; 
 
The Racking Inspector will be responsible for:&nbsp;

<ul>
	<li>Carry out racking safety and site inspections in accordance with applicable European standards on all system types, write accurate reports detailing the results of said inspections, enabling the client to make an informed decision on actions to be taken.&nbsp;</li>
	<li>Complete inspection paperwork in accordance with The Company standard terminology and process the paperwork with the relevant department so that it can be filed accordingly as well as collect all necessary data/evidence of all issues/damage to include photographs, ensuring it is all downloaded on the computer system on return to the office.&nbsp;</li>
	<li>Prepare a material quotation sheet for all racking safety inspections completed in order for an accurate quotation to be provided using agreed systems and procedures as well as liaise with clients upon completion of inspections, going through damage identified including immediate action points along with the next step in the process.&nbsp;</li>
	<li>Organise work schedule and carry out the work as identified in the job pack in a timely and effective manner ensuring all relevant method statements and risk assessments are adhered to, communicated and understood.&nbsp;</li>
	<li>Report any work carried out by The Company that has not been completed to a high standard to the relevant department in order to maintain the quality of work being done.&nbsp;</li>
</ul>

&nbsp;

Essential requirements:&nbsp;

<ul>
	<li>Previous work experience in a similar role&nbsp;</li>
	<li>A clean police conduct&nbsp;</li>
	<li>A clean driving licence&nbsp;&nbsp;</li>
	<li>Excellent communication skills in both the Maltese and English language&nbsp;</li>
</ul>

&nbsp;

What We Offer

<ul>
	<li>Competitive remuneration package</li>
	<li>Continuous development and mentoring</li>
	<li>Flexible working arrangement</li>
	<li>Health insurance</li>
	<li>Employee referral scheme</li>
	<li>Monthly treats</li>
	<li>Employee discounts</li>
</ul>

The role of the Racking Inspector is with Storage Systems Limited. The role is being offered both on a full-time or on a part-time basis.&nbsp;

The Racking Inspector will be responsible...

Racking Inspector

The Position

<ul>
	<li>Creation of invoices</li>
	<li>Customer update</li>
	<li>Admin duties</li>
	<li>Insurance follow-ups</li>
	<li>Overseeing clerical tasks, such as sorting and sending mail</li>
	<li>Keeping an inventory of office supplies and ordering new materials as needed</li>
	<li>Maintaining files</li>
	<li>Welcoming visitors to your office</li>
	<li>Answering phone calls</li>
	<li>Taking and delivering messages</li>
	<li>Ensuring the office runs smoothly</li>
	<li>Scheduling meetings and sending meeting invites to attendees</li>
</ul>

&nbsp;

The Requirements

<ul>
	<li>Previous experience is considered an asset</li>
	<li>Excellent customer care skills</li>
	<li>Fluent in all Microsoft Office applications</li>
	<li>Knowledge of cars and parts is considered a benefit</li>
</ul>

&nbsp;

What We Offer

<ul>
	<li>Competitive remuneration package</li>
	<li>Health Insurance</li>
	<li>Employee referral scheme</li>
	<li>Weekly breakfast</li>
	<li>Monthly treats</li>
	<li>Employee discounts</li>
</ul>

The Position


	Creation of invoices
	Customer update
	Admin duties
	Insurance follow-ups
	Overseeing clerical tasks, such as sorting and sending mail
	Keeping an inventory of office supplies...

Job Opportunities

Call Centre Agents

Workshop Coordinator

Finance Manager

Finance Clerk

Racking Inspector

Workshop Clerk