B2C Sales Executive
Michael Debono LtdFull Time
Customer Experience
Graduate
Closing date 31/08/2025
Published on 07/08/2025
Fully Remote
Malta
Job Description
Overview
- Responsible for the achievement of sales target
- Anticipates the needs of the client through probing and fair categorization by client personas
- Preparation of quotes according to the model, budget, lifestyle, spoken and hidden needs
- Follow up on clients and escalating feedback
- Preparation of vehicle orders and share with Administration Team to accept or order
- Responsible to gather all documentation to finalise sale
- Responsible for preparation of customer file
- Updating pipeline and all sales activities in database
- Actively participating in sales meetings
- Proposing recommendations to senior management on improving customer experience processes
- Responsible to collect deposit and hand-over to cashier
- Assesses vehicle before delivering to clients
- Calls clients to organize appointment when car is ready for pick up
- Liaises with PDI to explain the preparation requirements of the vehicle
- During delivery, explains the vehicle features to client
- Coordinates with workshop to fit accessories, if any
- Identifying consumer trends and market demand to support the procurement of vehicles
- Keeping oneself informed about competition and schemes
- Adhering to all processes and procedures
- Liaising with all departments to fulfil customer’s expectations
- Carry out other duties as assigned by one’s superior
The Requirements
- Organized team player with excellent negotiation and communication skills.
- Familiar with Microsoft desktop operating systems and Microsoft Office applications
- A clean police conduct
- Good knowledge of Internal IT system
- In depth technical Knowledge of the automotive industry would be an asset
- Minimum of 1 year experience in a sales oriented environment B2C
What we Offer
- Competitive remuneration package
- Continuous development and mentoring
- Flexible working arrangement
- Health insurance
- Employee referral scheme
- Monthly treats
- Employee discounts
Languages