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B2C Sales Executive

Michael Debono Ltd
Full Time
Customer Experience
Graduate
Closing date 31/08/2025
Published on 07/08/2025
Fully Remote
Malta

Job Description

Overview
  • Responsible for the achievement of sales target
  • Anticipates the needs of the client through probing and fair categorization by client personas
  • Preparation of quotes according to the model, budget, lifestyle, spoken and hidden needs
  • Follow up on clients and escalating feedback
  • Preparation of vehicle orders and share with Administration Team to accept or order
  • Responsible to gather all documentation to finalise sale
  • Responsible for preparation of customer file 
  • Updating pipeline and all sales activities in database
  • Actively participating in sales meetings 
  • Proposing recommendations to senior management on improving customer experience processes 
  • Responsible to collect deposit and hand-over to cashier
  • Assesses vehicle before delivering to clients
  • Calls clients to organize appointment when car is ready for pick up
  • Liaises with PDI to explain the preparation requirements of the vehicle 
  • During delivery, explains the vehicle features to client
  • Coordinates with workshop to fit accessories, if any
  • Identifying consumer trends and market demand to support the procurement of vehicles
  • Keeping oneself informed about competition and schemes
  • Adhering to all processes and procedures
  • Liaising with all departments to fulfil customer’s expectations 
  • Carry out other duties as assigned by one’s superior

The Requirements  

  • Organized team player with excellent negotiation and communication skills. 
  • Familiar with Microsoft desktop operating systems and Microsoft Office applications 
  • A clean police conduct 
  • Good knowledge of Internal IT system 
  • In depth technical Knowledge of the automotive industry would be an asset 
  • Minimum of 1 year experience in a sales oriented environment B2C 

What we Offer

  • Competitive remuneration package 
  • Continuous development and mentoring 
  • Flexible working arrangement 
  • Health insurance 
  • Employee referral scheme 
  • Monthly treats 
  • Employee discounts
Languages
  • English

  • Maltese