Role Purpose: Responsible for the day-to-day management of own-use and rental properties, ensuring smooth operations, strong tenant relationships, effective marketing, and compliance with legal requirements.

Key Responsibilities:

• Oversee daily operations of rental and own-use properties

• Handle tenant relations, inquiries, and complaints with professionalism

• Act as the primary point of contact for all tenant-related matters

• Coordinates maintenance with head of maintenance, repairs, and service providers

• Coordinate with leasing agents to market vacant properties, show units, and manage tenant screenings

• Monitor real estate trends to set competitive rental rates and identify opportunities

• Negotiate lease agreements and maintain strong agent relationships

• Manage online listings, social media, and advertising campaigns, with the support of the marketing function

• Develop and execute marketing strategies for tenant acquisition, with the support of the marketing function

• Provide operational support and coordination for property development projects (e.g. liaising with contractors, tracking progress, reporting to management).

Skills & Competencies:

• Understanding of the real estate market, trends, and competition

• Market analysis skills

• Familiarity with property management software

• Strong communication and interpersonal skills

• Excellent organization and problem-solving abilities

• Customer service and conflict resolution skills

• Negotiation and sales ability

• Knowledge of rental laws, fair housing regulations, and compliance

Qualifications & Experience:

• Proven experience in property management, leasing, or related field

• Knowledge of real estate regulations and best practices

• Experience in digital marketing/social media advertising preferred

• Degree or certification in real estate, business, or marketing is an asset