We are seeking a motivated and experienced professional to join our team as a Team Leader – Credit Control. The successful candidate will play a key role in supporting the Credit Control function, ensuring effective debt recovery processes, team guidance, and compliance with company procedures. 

Key Responsibilities

• Liaise with lawyers and clients involved in legal proceedings related to outstanding debts. 
• Support and assist the Credit Control team with daily client-chasing activities and resolve operational queries. 
• Train, mentor, and guide Credit Controllers to ensure best practices and high performance standards are maintained. 
• Monitor team activities to ensure all company procedures and credit control policies are adhered to. 
• Assess and review bad debts, providing recommendations and updates where necessary.  
• Prepare, analyse, and present reports and overviews of Credit Controllers’ performance and debt recovery activities to the Credit Control Manager. 
• Assist in improving processes and maintaining efficient communication across departments.  

Requirements

• Previous experience in Credit Control, preferably in a supervisory or team leadership role. 
• Strong knowledge of debt collection procedures and legal recovery processes. 
• Excellent communication and interpersonal skills. 
• Ability to manage, motivate, and support a team effectively.  
• Strong analytical and reporting skills.  
• Organised, proactive, and capable of working under pressure.  
• Proficiency in Microsoft Office applications, particularly Excel.  

This role is ideal for an individual with strong leadership abilities, attention to detail, and a proactive