The key responsibilities of the role would include:
• Contacting prospective and existing customers by telephone.
• Promoting the company's products and services.
• Generating and qualifying sales leads.
• Arranging appointments for the sales team where appropriate.
• Following up on marketing campaigns and customer enquiries.
• Maintaining accurate records of customer interactions and sales activities.
• Building and maintaining positive customer relationships.
• Achieving agreed telesales targets and KPIs.
• Coordinating with internal departments to ensure customer satisfaction.
The role is on part-time basis, flexible hours.
Qualifications
• Secondary school education (O-Level) or equivalent.
• Previous experience in telesales, customer service, retail sales, or call centre operations is often preferred.
• Basic computer literacy, including Microsoft Office and CRM software.
• Strong proficiency in English; additional languages can be an advantage.
• Sales training or professional certifications (e.g., sales techniques, customer service, or communication courses) are beneficial but not always required.
What We Offer
English